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Boxes arrived open and leaking water

Hellofresh - Boxes arrived open and leaking water
Hellofresh - Boxes arrived open and leaking water
Hellofresh - Boxes arrived open and leaking water
Hellofresh - Boxes arrived open and leaking water
Hellofresh - Boxes arrived open and leaking water
Hellofresh - Boxes arrived open and leaking water
Food came opened leaking and contains not fresh food mouldy potatoes I mean black and smelling bitten corgettes The chicken was watery and mushy not great at all will it be recommending or using and want a refund I also was not made aware of delivery fees £5 on top of the £39

User's recommendation: Save your money.

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Featured
ID
#3904237 Review #3904237 is a subjective opinion of poster.
Cons
  • Damaged food
Loss
$43
Preferred solution
Full refund

I do not want to receive any more meals from hello fresh, but you keep taking money from my account & sending boxes, do you people not communicate to each other. STOP SENDING ME BOXES

Please stop sending me boxes, this is the 6th email I have sent I do not wish to be a customer just STOP
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ID
#4196786 Review #4196786 is a subjective opinion of poster.

Late delivery and spicy food.

Received credit and had a chance to tell you your product and customer service is terrific. My hubby and I thank you so much.

User's recommendation: Great products and service.

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ID
#4193150 Review #4193150 is a subjective opinion of poster.
Pros
  • Great food and great for our marriage
Preferred solution
Full refund

Food is thawed and spoiled when it arrives. And customer service was horrible, they wouldn’t give me a refund. Only told me to refreeze the food and it will be good after that.