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Summary of Hellofresh Customer Service Calls

7 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:25 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Hellofresh to Ask about:

Cancellation:

  • “Canceling my account”

Refund:

  • “Refund”

Other:

  • “Received open meat and tomatoes opened not vacuumed seal and box wet up and warm to the touch”

About Hellofresh

Top 5 Likes about Hellofresh

Convenience, Food service price, Food, Ease of preparation, Delivery

Top 5 Dislikes about Hellofresh

Horrible customer service, Made no attempt to fix their own error, Sneaky tactics to maintain customers, Refused refund, Damaged packaging

Summary

HelloFresh is a large provider of food at home. The company was founded in 2011. Its headquarters is based in Berlin, Germany. HelloFresh specializes in delivering fresh and organic ingredients and healthy recipes to customers’ doorstep. Subscription is required. Available meal plans are Classic Plan, Veggie Plan, and Family Plan. No subscriber will be locked in contract. It is possible to change or pause any time. Notification should be made 5 days prior to the scheduled delivery date. There is no a minimum time commitment. HelloFresh offers recipes with 1, 2, and 3 difficulty levels. The company offers gift cards. HelloFresh delivers products across the continental USA. Delivery is free.

Hellofresh reviews and complaints

Hellofresh is ranked 108 out of 621 in Food Stores category

Area Served

USA

Payment Methods

MasterCardVISA

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Hellofresh Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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Products and Services Sold by Hellofresh