Contact Hellofresh Customer Service
Hellofresh Contact Information
- (800) 733-2414
- (800) 733-2414
- +49 302 576 2376
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Currently you can call only US numbers.
For Delivery Inquiries, email firstname.lastname@example.org.
For Billing Inquiries, email email@example.com.
For Problems with your Latest Box, email firstname.lastname@example.org.
Marketing/Business Partnerships: email@example.com
All Vendor Inquiries: firstname.lastname@example.org
Summary of Hellofresh Customer Service Calls
Customers Contact Hellofresh to Ask about:
- “Canceling my account”
- “Cancelled subscription”
Payments and Charges:
- “You charged me after i cancelled”
- “Charged me and did not send food”
Request for Information:
- “Have a question”
- “To order a Holiday Box”
- “Custermer service”
Shipping and Delivery:
- “I didn’t want a delivery and still received one”
- “Order i never placed”
Hellofresh Rating Stats
Convenience, Paper bags, Ease of preparation, Ease of meals convenience, Service rep manager was patient
Made no attempt to fix their own error, Horrible customer service, Sneaky tactics to maintain customers, Refused refund, No remedy
HelloFresh is a large provider of food at home. The company was founded in 2011. Its headquarters is based in Berlin, Germany. HelloFresh specializes in delivering fresh and organic ingredients and healthy recipes to customers’ doorstep. Subscription is required. Available meal plans are Classic Plan, Veggie Plan, and Family Plan. No subscriber will be locked in contract. It is possible to change or pause any time. Notification should be made 5 days prior to the scheduled delivery date. There is no a minimum time commitment. HelloFresh offers recipes with 1, 2, and 3 difficulty levels. The company offers gift cards. HelloFresh delivers products across the continental USA. Delivery is free.
Hellofresh is ranked 37 out of 322 in Food Delivery category